FAQ's


Do you offer discounts?

Yes. Save BIG everyday at April's Apparel. Simply enter April10 at checkout and receive 5% off your purchase. First time clients enter 7FS92NB04FE9 at checkout and get 20% off your first purchase with us! Get 20% off all clearance with April20

How much is shipping?

All US client orders ship for free! 

**All orders are shipped via Fedex, USPS, ePacket, UPS or DHL. All orders also include tracking numbers**

Do you ship internationally?

Yes we ship to all International Locations

What are your International shipping fees?

International Clients will have several shipping rate options displayed at checkout. Get free shipping when you place an order over $125.00

**All orders are shipped via Fedex, USPS, ePacket, UPS or DHL. All orders also include tracking numbers**

When will I receive my order?

All orders are processed and shipped within 2 - 3 business days of purchase. You will receive a detailed email with shipping and tracking information within that time frame. Shipping time frames may vary. Most orders are delivered within 7 - 10 business days or sooner. However some of our items are outsourced (shipped from other locations) which may cause a delay in receiving your order. When this happens you will be notified at the time of your emailed tracking information. Please allow up to 20 business days to receive your orders. If you have any questions please feel free to contact us via email at info@aprilsapparel.com

How can I track my order?

At the time of placing your order your given an option to create an account(no worries you can always go back later and do so) However when your items are shipped tracking information is uploaded into the account. Simply click the tracking number and it will show the status and location of your item(s). Please note you if your order has several packages you will see each item associated with it's individual tracking number.

What are your shipping time-frames?
If you order item(s) that are currently within our warehouse item(s) will be received within 7 - 10 business days or sooner. All Specialty Designed Collections are made to order please allow up to 20 business days to receive your order. If you order item(s) that's an outsourced product please allow up to 20 business days to receive. Keep in mind they take a little longer to be delivered, however it allows us to offer you competitive low prices and offer free shipping from many of our outsourced product locations. We appreciate your understanding.

I have not received my order. What should I do?

If you have not received your order within 20 business days (excluding weekends and holidays) from the actual shipment notification please contact us immediately so we can resolve the issue

When will my order be processed? 

All orders are processed and shipped within 2 - 3 business days. We do not process or ship orders over the weekend and or holidays.

What is your return policy?

Please note we offer a strict 14 day return policy for our International clients and a 7 day return policy for our US based clients. We take great care in the packaging and delivery of all our clients orders. In order to make this a smooth process for you please be sure you've met the following:

1. Item was not worn, damaged and or torn

2. Still has original tags

3. You may initiate your return here

Please note the following items are not available for returns or refunds: Clearance items (All sales are final),Free Gifts, Health and Beauty Products, Jewelry, Swimwear, BOGO deals, Specialty Designed Collection Items. Exceptions to this policy:  Any order(s) or item(s) that you've not received, which is anything not delivered within 20 business days after shipped notification was sent. Keep in mind although this is our store policy if you receive items that are broken and or damaged please contact us immediately. We will assist.

Things you need to know: You are solely responsible for the cost of returning an item. All returns must be sent via USPS, FedEx, UPS or DHL with tracking information. Once we receive your return we will inspect the item(s) and refund you within 3 - 5 business days.

Can I cancel my order?

To successfully cancel your order please contact us within 24 hrs of order placement. Once we start processing your order you will be unable to cancel it.